Return & Refund Policy
Thank you for shopping at Hype Studio. If you are not entirely satisfied with your purchase, we are here to help.
1. Return Conditions
To be eligible for a return, please ensure that:
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The item was purchased within the last [e.g., 7 or 14] days.
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The product is in its original packaging, unused, unwashed, and undamaged.
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All original clothing tags, labels, and receipts are attached.
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Items purchased on clearance sale or promotional discounts may be marked as non-returnable.
2. Return Process
To initiate a return, please contact our support crew at Crew.hypestudio@gmail.com or info.pantherclothing@gmail.com with your order number and reason for return.
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Customers are responsible for the shipping costs associated with returning items. Shipping costs are non-refundable.
3. Refunds & Exchanges
Once we receive your item, our quality control team will inspect it and notify you of the status of your return.
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Approved Refunds: If your return is approved, we will initiate a refund to your original payment method or via bank transfer within [e.g., 5-7] working days.
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Exchanges: If you require a different size or alternative product, we will process it as an exchange subject to product availability.
Contact Information
For any questions, clarifications, or requests regarding our legal policies, please reach out to us using the official channels below:
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Phone: +94 74 365 4005
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Physical Address: Muttettugala, Kurunegala, Sri Lanka
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Customer Support Email: Crew.hypestudio@gmail.com
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Business Operations Email: info.pantherclothing@gmail.com